RFUND POLICY:
Last updated January 11, 2024
APPOINTMENTS:
After booking an appointment with Eliz Moreno by this website, the client also accepts the following conditions for the appointment:
Cancellation and Refunds: Any appointment that needs to be cancelled must be made via email and received no less than 72 hours prior to the appointment. It will be subject to a full refund, only if the notification was received in that advance.
Upon cancelling an appointment any potential further booking is at the discretion of Eliz Moreno.
Rescheduling: Any appointment that needs to be rescheduled must be made via email and received no less than 72 hours prior to the appointment. It will be rescheduled at a mutually convenient day and time.
Rescheduling in advance will allow the deposit to be carried over to the new appointment, whose will have the same terms and conditions for cancelling.
Punctuality: Late attendance for a session may not guarantee a full one.
Requirement: Once the first hypnotherapy is booked, the client will be requested to complete a questionnaire. Should this not be completed within the specified time frame, the appointment may be cancelled by the hypnotherapist.
Guarantee: It would be irresponsible to provide a guarantee for clients, as there is no treatment, medication, or procedure that has a 100% success rate. In case the hypnotherapy is not what the client expected, we do not offer a refund.
Eliz Moreno will use reasonable care, skill and knowledge in providing a top-notch service, but results may vary from person to person as every client’s experience is unique.
